Question 1

How quickly can you fix my damaged panels?

Accepted Answer

In most cases, we can repair or replace damaged panels within 24-48 hours. For emergency situations, we offer same-day service. Our service trucks are fully stocked with common panel sizes, styles, and colors, which allows us to complete most repairs in a single visit. We understand that a damaged garage door panel not only affects your home's curb appeal but can also compromise security. That's why we prioritize fast response times. When you call Garage Door Spanaway, we'll assess your situation and provide an honest estimate of when we can have your door looking and functioning like new. With over 7,912 satisfied customers and 39+ years of combined experience, you can trust us to get the job done right.

Question 2

What causes damaged panels in garage doors?

Accepted Answer

Panel damage typically results from several common causes. Vehicle impacts are the most frequent culprit - even a gentle bump can dent or crack a panel. Severe weather, including hail, windstorms, and extreme temperature fluctuations, can also damage panels over time. Age-related wear causes panels to become more brittle and susceptible to cracking. Improper maintenance, such as letting rust develop or failing to lubricate moving parts, accelerates deterioration. Accidental strikes from sports equipment like basketballs, or kids' toys can also cause dents and damage. At Garage Door Spanaway, we recommend regular visual inspections and maintenance to catch small issues before they become major problems. Our preventive maintenance programs can help extend the life of your panels and the entire door system.

Question 3

Do you offer financing for new traditional door installations?

Accepted Answer

Yes! We offer flexible financing options for new garage door installations to help make your investment more manageable. We understand that a quality garage door is a significant purchase, and we don't want budget constraints to prevent you from getting the door your home deserves. Our financing plans feature competitive interest rates, flexible payment terms to fit your budget, quick and easy application process, and no hidden fees. Whether you're looking for a basic replacement door or a premium insulated carriage-house style door, we can work with you to find a payment solution that works. Contact us today at (253) 487-0653 to learn more about our current financing offers and get a free estimate for your new garage door installation.

Question 4

What is your service area?

Accepted Answer

Garage Door Spanaway proudly serves Spanaway and all surrounding communities in Pierce County and South King County. Our primary service areas include Tacoma, Puyallup, Lakewood, University Place, Fife, Federal Way, Auburn, Kent, Renton, and Sumner. As our home base, Spanaway residents enjoy the fastest response times. If you're unsure whether we service your area, give us a call at (253) 487-0653.

Question 5

What brands of garage doors do you install?

Accepted Answer

We install and service all major garage door brands, including Clopay, Amarr, Wayne Dalton, CHI, Raynor, and many more. Our technicians are factory-trained and certified to work with these leading manufacturers, ensuring proper installation and optimal performance. We also offer a wide selection of garage door openers from brands like LiftMaster, Chamberlain, Genie, and Craftsman. Whether you're looking for a traditional steel door, an insulated option for energy efficiency, a beautiful wood carriage house style, or a modern aluminum and glass design, we have options to fit every style and budget.

Question 6

Do you offer a warranty on your work?

Accepted Answer

Absolutely! Every job we complete is backed by our comprehensive 3-year warranty on parts and labor. This is our guarantee that we stand behind our work and your complete satisfaction. If any issue arises with our installation or repair within the warranty period, we'll come back and fix it at no additional cost to you. Many of the products we install also come with manufacturer warranties that extend beyond our service warranty. Our team will explain all warranty coverage when providing your estimate so you know exactly what protection you have.

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